BarbersLake · Effective September 2, 2026

Terms of Service

These terms cover the BarbersLake website, shop storefronts, and the BarbersLake mobile app. By creating an account or using the service, you agree to them.

The service

BarbersLake helps barbershops run bookings, payments, customers, and their public website. The mobile app is for signing in and then opening the matching website dashboard. Shop tools are not rebuilt as separate native screens.

Who may use it

• You must be at least 13 years old. If you are under 18, you may use a customer account only with a parent or guardian’s permission.
• Shop owners and staff must be able to enter a binding contract for their business.
• You must use an email address you control and keep your password and sign-in codes private.

Accounts and roles

After you sign in, BarbersLake opens the dashboard that matches your account:

• Customers use the shop’s customer account pages.
• Barbers use the barber workspace. Barbers join only after their shop sends an invite.
• Shop admins use the shop back office, including billing when they are the owner.

You may not try to open another person’s account or another shop’s data. We may suspend an account used to do that.

Your responsibilities

• Give true account details and keep them current.
• Finish email verification when we ask for it.
• Use the service only for lawful shop and customer activity.
• Do not upload harmful files, spam, or content you do not have the right to use.
• Shop owners are responsible for their staff, their customer communications, and the services they sell.

Bookings and shop content

Appointment times, prices, cancellation rules, and shop policies are set by the shop. BarbersLake provides the software. The shop is responsible for the haircut, product, or other service you buy from them.

Payments and subscriptions

Card payments, deposits, tips, refunds, and shop subscriptions are processed by Stripe. When you pay a shop, that shop (or its Stripe account) is the merchant for that charge. BarbersLake may charge a shop a platform subscription and a small application fee that is shown at checkout.

If a shop’s subscription lapses, some shop tools may pause until the owner updates billing. Customer and owner billing-recovery access may still be available.

The mobile app

• The app stores your login token on the device and uses a short one-time link to open your website session.
• BarbersLake links stay inside the app. Other websites open in your device browser.
• Camera or file access is used only when you choose to upload something.
• Apple and Google are not parties to these terms and are not responsible for the app.

Account deletion

You can delete your own account from the BarbersLake app or by emailing support@barberslake.com. Deleting a login turns off that user’s access. It does not automatically delete the whole shop, other staff, or historic payment records the shop still needs. A shop owner who wants the shop closed should email support.

Privacy

Our Privacy Policy explains what we collect and how to ask for deletion. By using BarbersLake you also agree to that policy.

Our rights in the software

BarbersLake and its design, software, and marks belong to BarbersLake. Shops keep the rights in their own names, photos, and customer relationships. You may not copy the product or use it to build a competing service.

Disclaimer

The service is provided “as is.” We work to keep it available and secure, but we do not promise that it will always be error-free, uninterrupted, or fit for every shop’s purpose. Booking outcomes, haircut results, and shop policies are the shop’s responsibility.

Limitation of liability

To the fullest extent allowed by law, BarbersLake is not liable for lost profits, lost data, or indirect damages. Our total liability for a claim about the service is limited to the fees you paid to BarbersLake for the service in the 12 months before the claim, or $100 if you paid nothing to BarbersLake.

Indemnity

If your use of the service, your shop content, or your customers cause a claim against BarbersLake, you will cover the reasonable costs of that claim, including legal fees, except to the extent we caused it.

Suspension and ending the service

You may stop using BarbersLake at any time and delete your account. We may suspend or end access if these terms are broken, if a bill is unpaid, or if we need to protect the service or another person. We may also change or retire a feature with notice when we can reasonably give it.

Changes to these terms

We may update these terms. The new version takes effect when we post it on this page with a new date. If you continue to use the service after that date, you accept the updated terms. The current version is always at /terms.

Governing law

These terms are governed by the laws of the United States and the State of Ohio, without regard to conflict-of-law rules. Courts in Ohio will hear disputes that cannot be resolved directly with us, unless a law where you live requires otherwise.

Contact

BarbersLake support: support@barberslake.com.